Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and postal address when you contact us, request a service, or subscribe to our communications.

We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

• Contact data (name, email, phone).
• Website usage data (IP, browser, pages viewed).
• Service inquiry or request information.

Purpose of Data Processing

We use your personal information for the following legitimate purposes:

• To manage and respond to your inquiries and technical service requests.
• To provide and improve our repair and maintenance services.
• To send service-related communications, such as appointment confirmations or reminders.
• To comply with our legal and regulatory obligations.

Legal Basis

The processing of your data is based on your consent (when you give it to us explicitly), the need to perform a contract with you, or our legitimate interest in managing our business and improving our services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content.

You can manage your cookie preferences through your browser settings. Please note that disabling some cookies may affect the functionality of our site.

Sharing Data with Third Parties

We do not sell or rent your personal data. We may share your information with:

• Service providers who help us operate our business (e.g., hosting platforms or communication tools), under strict confidentiality agreements.
• Competent authorities when required by law or to protect our legal rights.

We ensure that any transfer of data outside the European Economic Area is carried out with appropriate safeguards.

Your Data Protection Rights

In accordance with applicable regulations (such as the GDPR), you have the following rights regarding your personal data:

• Right of access: Request a copy of the information we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure (right to be forgotten): Request deletion of your data.
• Right to restriction of processing: Request that we restrict the use of your data.
• Right to object: Object to the processing of your data for specific purposes.
• Right to data portability: Receive your data in a structured format.
• Right to withdraw consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Contact for Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your rights, or file a complaint, you can contact us via:

• Email: info@aryteknikservis.com
• Phone: +34 956194102
• Postal Address: Ronda Lugo, 347, Ático 6º

You also have the right to file a complaint with the competent data protection supervisory authority (Spanish Data Protection Agency).

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on our website and indicating the date of the last update.

Last Updated Date

This policy was last updated on October 15, 2023.